This post is part of a series about Configuring a Sitecore Workstation. Previous post: Configure a User Account.

When turning a system over to a user:

• Provide the bookkeeping department with a photocopy of the bottom of the machine with the owner’s username, the date, and the hardware order number written on it.
• Ensure the time zone is set correctly for the user.
• If time permits, defragment and check the hard drive for errors.
• Eject any optical disk.
• If the user has an Outlook archive, move it to their external hard drive, and add that archive file to Outlook. Otherwise, create an archive on the external hard drive.
• Discuss spam subject headers and the Outlook accept/reject buttons with the user.
• I tell the user they may need assistance installing the Outlook CRM client (avoid if possible), PDF writing software, phone software, configure gotomeeting with their account details, etc.
• I honestly warn the user and ask them not to install anything, and even show Internet Explorer add-ins and AutoRuns to some of them.
• I ask the user to install Microsoft updates after a few weeks unless they are informed not to, but to be careful to let the machine reboot completely whenever installing updates.
• I warn the user to contact me if Vista decides it doesn’t like their license key, or if they have any issues with the system.

At your discretion, on to the last post in the series: Issues I Still Have with Windows.